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Crowd Management


About the course

CROWD MANAGEMENT Training is required for all personnel designated to assist passengers in an emergency as per STCW regulation V/2.

The overall aim is to provide seafarers with the necessary knowledge, understanding and proficiency to carry out designated duties and help ensure safety on board passenger vessels in accordance with international regulations. This course involves demonstrations, role play and team exercises.

Upon successful completion of the crowd management training course, all candidates are issued with an STCW Crowd Management on Passenger Ships certificate.


Crowd management

What you will learn

After successful completion of the course, students will be able to;

  • Control a crowd in an onboard emergency situation 
  • Communicate effectively with passengers
  • Behavioral techniques and procedures to maintain calm  amongst anxious passengers
  • Demonstrate the use of Personal Life Saving Appliances
  • Comply with the Ship’s Safety and Emergency procedures
  • Understand Mustering procedures
  • Assist passengers en route to muster and embarkation stations


  • Cost
    £68.25 / person
  • €200 / person
  • Duration
    1/2 Days
  • Students
  • Location
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    Next Course Dates

    Location Start End
    Liverpool 17 Dec 23 17 Dec 23

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